Presenter | FAQs

Please ensure your connection speed is 2 Mbps upload, 4 Mbps download or better.

You can test your Internet connection speed at SpeedTest.net.

If you have any technical questions prior to your session, please contact mail@conferencedesign.com.au.

Our policy stipulates that at least one (1) presenter for each accepted abstract must be registered as a delegate for the conference.

If presenters remain unregistered, the presentation may be removed from the program.

If multiple co-authors are planning to attend the conference, each co-author must register individually. For panel presentations, all panelists are required to register.

If you have submitted an abstract and wish to withdraw your submission, please contact mail@conferencedesign.com.au.

Your presentation must end within your allotted time. If you run overtime, your presentation will automatically end, and your audio will be muted.

For those submitting a pre-recorded session, video duration must be no longer than the time specified in the submission process. You will be asked to submit an edited video to suit the prescribed time if what you have supplied is too long.

We strongly encourage you to test your camera and microphone settings prior to the start date of the conference. You can reset/review your internet browser permissions for your camera and microphone. For example, in Chrome, you can click on the small lock icon to the right of the URL to check on these settings. Make sure you know where to find these settings before the first day of the conference.

When you share your screen during your presentation, attendees will see exactly what you see. This means you will not be able to use the presenter view setting in PowerPoint unless you have multiple monitors and can manage the screen sharing settings easily. For ease, we recommend you have your notes printed or a separate device.

Our Live Event Support Team is online and available for you at any time during the live event. If you have any questions or need technical assistance, click on the red Live Support icon in the top right of the screen.

To enable screen sharing on a Mac. Head to System preferences -> Security & Privacy -> Privacy -> Screen Recording and give permission for Screen Recording. You will need to close and reopen the portal to reset this permission. Then you will need to disable Automatic Graphics Switching. Go to System preferences -> Energy Saver Preferences and toggle off Automatics Graphics.

Yes. Following the conference, we will send you a list of the questions that were posted in the Q&A function during your presentation.

During the registration process, delegates must acknowledge and agree to the virtual conference Terms & Conditions, which include strict rules around unauthorised photography and recording of conference material. While these measures can be taken, we cannot enforce this rule in an online environment. The assumption should be made that participants may indeed take unauthorised photographs, screenshots, audio, or video recordings, therefore you may wish to adjust the content of your presentation accordingly.