Chitra Rajalakshmi Manoj
Chitra Rajalakshmi Manoj

Position: Senior Technical Business Analyst
Company: Independent

Biography
Chitra Manoj, CBAP®, CSPO®, CSM® is a passionate Senior Business Analyst and an accredited Master NLP Coach and Practitioner with over 17 years of experience in the financial services domain and recently started exploring the gaming domain as well. Her experience includes working on complex transformation projects in various countries with diverse teams. She believes in contributing and adding value to the Business Analyst community and is an advocate of IIBA. Chitra has shared her most valuable lessons learnt while working on critical projects on BA times. Chitra believes in continuous improvement and strives to be a trusted advisor to her peers and business stakeholders. She values building positive working relationships and believes that it enables her to make an impact. She is passionate about increasing awareness of emotional intelligence to help people achieve professional and personal success.
Presentation: Emotional Intelligence
Positive attitude results in several observable outcomes in individuals. It gives us the ability to find and implement workable and creative solutions to problems with more ease and less stress in the workplace. This session is a quick refresher of the soft skills that we apply in our roles and to reflect on the importance of having emotional intelligence to foster building positive relationships with stakeholders, improve teamwork and increase our effectiveness at workplace.

BABOK V3 Alignment: Chapter 9: Underlying Competencies

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