Shane Hastie


Global Delivery Lead | SoftEd

Over the last 35+ years Shane has been a practitioner and leader of developers, testers, trainers, project managers and business analysts, helping teams to deliver results that align with overall business objectives.

He spent nearly five years with ICAgile as the Director of Agile Learning Programs and then Director of Community Development. Before joining ICAgile he spent 15 years as a professional trainer, coach and consultant specialising in Agile practices, business analysis, project management, requirements, testing and methodologies for SoftEd in Australia, New Zealand and around the world.

In February 2022 he re-joined Softed as Global Delivery Lead.

He has worked with large and small organisations, from individual teams to large transformations all around the world. He draws on over 35 years of practical experience across all levels of Information Technology and software intensive product development. He has extensive experience implementing and applying design thinking, service design and user experience design in a wide range of organisations.

Shane is a TBR certified Trainer for both the in-person and virtual versions of the course and is authorized to teach the Facilitating Exceptional Remote Learning class from Judy Rees. Shane was a director of the Agile Alliance from 2011 to 2016 and was the founding Chair of Agile Alliance New Zealand. He leads the Culture and Methods editorial team for where he hosts the weekly InfoQ Culture Podcast.

He is an ICF registered professional coach. He was one of the authors for both versions of the Agile Extension to the Business Analysis Body of Knowledge and a member of the core team for BABOK V3. He is co-chair of the Agile Alliance Agile Coaching Ethics initiative, working to produce a code of ethical conduct for agile coaching.  He is an ICF registered Professional Coach.

He is co-author of the books #noprojects – a culture of continuous value, available on Amazon and from InfoQ and The Rock Crusher – a flow-based model for backlog management , available from IIBA Press and on Amazon“I firmly believe that humanistic way of working and the agile mindset are desperately needed in organisations all around the globe today.  Taking agile values and principles beyond software is important and making sure they are properly embedded is absolutely crucial for success – we’re in an industry that touches every aspect of people’s lives and massively influences society as a whole and I want to be a part of making sure that industry is both ethical and sustainable.”



Twitter: @shanehastie

LinkedIn: shanehastie

InfoQ Author Profile

Presentation: Your Backlog is Broken – here’s how to fix it.

Agile software development introduced the backlog as a beautiful, powerful, and delightfully simple tool for managing variability and uncertainty in modern organizations. Unfortunately,  the backlog can also be a major impediment to flow and break the value stream with substantial economic loss. This happens because our traditional model of backlog management presents the backlog as a stack of plates reservoir for the development team.

Agile grew up, and now so does our model of the backlog.

Based on the recently launched book “The Rock Crusher” (available from Amazon or the IIBA) this session introduces a flow-based model for backlog management.

We explore how some organisations are managing their backlogs well, yet others struggle, show how turbulence is necessary for innovation, introduce the wastegate as a way to help focus on doing the right work and show how using a rock crusher helps maximise the value generated for our customers and stakeholders.

 “Finally, someone has splashed a dose of reality onto the broken flat backlog metaphor! Lots of great concepts and tools here.” 

-Jeff Patton, Chief Troublemaker



Panel: The Future of Business Analysis: Staying relevant in an emerging and evolving landscape. i.e. GenAI, Data, Automation, and more

With some key questions to be answered:
• How GenAI Impacts Business Analysis
• How do you stay relevant as a BA in the next few years?
• What skills should I focus on as a BA?
• Data and Business Analysis?

We have a powerful line-up with three chief-level panellists and Shane as the author of 2 books on business analysis. It will be an opportunity to hear insights from people leading technology and most of them BAs themselves in the past.