Anna Rajander

SENIOR MANAGER BUSINESS ANALYSIS | RAC WA

Anna Rajander

Anna Rajander is a Certified Business Analyst Professional with over 20 years’ experience. She occasionally presents on her experience and puts her thoughts and opinions about business analysis to paper. She resides in Perth, Western Australia.

Presentation: Perverse Incentives in an AI World

Human nature means people often bend the rules or game the system for their own benefit. But in a world that includes AI, it’s not just people who can game the system.

Perverse incentives – reward structures designed to drive a specific positive outcome but instead encourage a negative or opposite behaviour – generally result from change and complexity…. and AI is rapidly changing the world and making solutions more complex. This presentation will discuss how the AI Alignment Problem can exacerbate perverse incentives, and how BAs can take simple steps to ensure AI solutions deliver intended outcomes.