BUSINESS ANALYSIS PRACTICE MANAGER | ADECCO
Arvind Arcot
Arvind is a passionate leader and a proven professional with strong business relationship and stakeholder engagement skills honed through 20 years of consulting. He has extensive Banking, Finance and ICT sector experience, rounded out by experience in Government (Australian), Transport, Petroleum, Higher Education and Retail. He has been deployed on numerous consulting engagements throughout the Asia Pacific region, enabling him to engage in highly varied client organisations, both culturally and in relation to their core business.
Arvind is currently the Business Analysis Practice Manager at Adecco where he manages a team of Business Analysts in a transformation program aimed at optimising and streamlining the recruitment process for the Australian Defence Force. Through leading this team, he drives strategic improvements to enhance recruitment efficiency and effectiveness while maintaining the highest standards of service delivery.
He has a passion for writing and publishing white papers/articles to document and share experiences, learning and observations spanning his career. He is well known in the Business Analysis industry as a nationally recognised industry speaker and an internationally recognised writer.
Presentation: Why Building Relationships is so Important for BAs
What separates a good Business Analyst from one who truly makes a difference? It’s not just the quality of their analysis—it’s their ability to build trust, influence people and turn conversations into meaningful change. This session challenges the way we think about relationship building in business analysis and explores why it is the foundation of our ability to deliver real business value. Discover why the most powerful tool in a BA’s toolkit may not be a technique or framework, but the relationships that bring our analysis to life.
Through practical insights into the human side of business analysis, this session will challenge you to rethink relationship building—not as a soft skill or an optional extra, but as a core capability underpinning every successful BA engagement. Because the quality of our relationships can determine the quality of our outcomes.