
BUSINESS ANALYSIS AND CHANGE PRACTICE MANAGER | FLETCHER BUILDING
Carmi Louw
Carmi Louw is the BA and Change Practice Manager at Fletcher Building, where she leads practice capability across business analysis and change management. Over the past year, she has spearheaded the rollout and enablement of Gemini Enterprise, establishing an internal community of practice to explore and share practical AI use cases. With a career spanning senior business analysis, scaled agile delivery, and change leadership, Carmi brings a grounded, human-centred perspective to how generative AI augments – rather than replaces – the critical thinking, discovery, and problem-solving skills at the heart of the BA role.
Workshop: The Future Role of BAs as Insight Strategists
This interactive workshop explores the evolution of the BA profession from information gatherer to insight strategist. Participants will learn how to leverage AI as a powerful thinking partner while strengthening the human capabilities AI cannot replace, including strategic thinking, contextual judgement, systems thinking, facilitation, influence, and ethical decision making.
