PRESIDENT & CEO | IIBA
Delvin Fletcher
Delvin Fletcher joined IIBA as President and Chief Executive Officer to lead our dynamic, growing, global organisation in January, 2020.
Delvin comes to IIBA most recently from Chartered Professional Accountants of Ontario where he was CIO and led digital transformation in a complex membership and regulatory not-for-profit with. He spent his early professional years with KPMG Management Consulting serving on strategy, marketing, technology and operations projects in North America and EMEA. He has served in leadership roles with both multinationals and high growth privately held companies, including SAP and Shred-it International as well as entrepreneurial ventures, interim leadership roles and not-for-profit organizations, including Ethoca Limited, where he was CIO and Xchange Technology Group where he was COO responsible for global IT, HR, operations and professional services.
Perth & Melbourne Keynote: Thoughtful – Ten Skills for the Future of Business Analysis
Everywhere around us, there are voices clamouring for attention. And, because of AI, they are getting louder.
Choose my method! Use my agent! Deploy my tool! You must have an AI strategy!
I’ve learned over many years of work that the voices aren’t automatically wrong. But they’re also not automatically right either. That makes it a little harder. We’re not just saying yes or no. The best answer might depend on timing, business context, alignment, technology, data readiness, or any of a long list of other factors.
The best answer also, often, needs wisdom, judgment, and nuance. When am I seeing change that I need to adapt to? When am I seeing the need to align (or re-align) to where a value stream is heading in my work? When am I on the right path and what needs change is my pace (usually to accelerate but maybe not!).
These days, I’m listening for voices to help navigate all of this. I’ll share my learning journey this year, built around a deep AI-driven exploration of the ten most important skills we might need for the future in business analysis.
Interestingly, seven are not new. Which means alot of our work is about getting better at applying the skills we already have. And the three that are new are going to really challenge us. My sense is only one of them is getting much of the ‘AI’ learning focus right now. You might or might not align on the skillset, but I think you’ll come away from our time together agreeing that we have work to do, and, a very important place in the future of the enterprise.
Sydney Panellist: 2032: The Business Analyst We Haven’t Met Yet
Six years from now, Brisbane will welcome the world for the 2032 Olympic Games. But what will the world of work look like by then and where will Business Analysts fit within it?
We can’t predict the future, but we can read the signals. Join our panellists, who bring deep industry insight and experience, for an interactive exploration of how the Business Analysis profession, job market and expectations of employers could evolve by 2032.
What skills will become more valuable? What might we need to leave behind? Will organisations still be hiring “Business Analysts”, or will the capability appear under entirely new roles? And as AI reshapes the way work gets done, what will truly set professionals apart?
This won’t be a traditional panel discussion. Through interactive activities, different perspectives and conversations with the audience, we’ll explore how we need to adapt to what’s changing, align ourselves with what organisations will value, and accelerate our growth by making the right choices today.
Olympians spend years preparing for their moment — building strengths, addressing gaps and continuously adapting. If 2032 is our finish line, what should we start training for today?