PRINCIPAL CONSULTANT | FREELANCE
Kristy Dean
Kristy is a passionate advocate for emotional intelligence and human connection in the workplace. As a global conference speaker, she has shared her insights with diverse audiences, enhancing her understanding of the challenges and opportunities in managing geographically dispersed teams. Kristy has successfully built new business functions with a highlight of leading and nurturing the culture of an award winning consultancy. Her experience with well known brands such as Kodak and BT has also sharpened her Business Analyst skills. Combining her BA expertise with her passion for people-focused leadership, Kristy champions a positive and compassionate workplace that unlocks the full potential of every individual. Her approach is rooted in the belief that everyone can achieve remarkable things with the right support. As a certified EQ-i 2.0 & EQ 360 Practitioner, Kristy leverages her deep understanding of emotional intelligence to make a positive impact and help others achieve their best, embracing differences to achieve extraordinary results together.
Presentation: Creating Human Connections: A BA Toolkit Essential
We’re all shaped by our individual experiences and most likely recognise the value of our technical skills when it comes to delivering our work. But how often have you stopped to consider the human skills required to take your stakeholders along on a journey? As Business Analysts we co-create solutions to the challenges our customers are experiencing. During our projects we will always experience difficult moments, such as differences of opinion or having to convey system limitations, and these moments can feel uncomfortable. In this session we’ll explore how to lean into the conversations through a collaborative lens, the benefits of connecting with your stakeholders on a human to human level and a variety of techniques you can choose from to enable you to create human connections.
Don’t miss this opportunity to add some essential skills to your BA toolkit.