DIRECTOR/PRINCIPAL CONSULTANT | LANE8
Muthukumar Murugesan
Muthu is a seasoned Information Technology professional with over 15 years of experience across a diverse range of industries, including Mining, Agriculture, Banking, and Insurance. His true specialisation lies in leading complex business analysis projects in the rail sector, where he has driven process improvements and implemented new technologies to enhance operational efficiency and safety. Muthu has a proven track record in delivering Commercial Off-The-Shelf (COTS) solutions, developing Requests for Proposals (RFPs), and managing vendor selection processes.
Muthu’s key strengths include his expertise in Agile methodologies, SDLC, and Design Thinking, which enable him to deliver high-quality solutions that meet business objectives. He excels at fostering strong relationships with stakeholders and project teams, ensuring clear communication and alignment on project goals. Known for his ability to translate complex ideas into simple, actionable steps, Muthu has consistently delivered impactful results in both technology and operational projects, particularly in the rail industry.
Presentation: When Data Says Green but My Gut Says Red
In this session, Muthukumar Murugesan (Muthu) explores the science behind gut instinct and why intuition is far more than guesswork. As Business Analysts, participants are trained to trust the data, yet many have had moments when the dashboard is green, the stakeholders are nodding, and something still feels off. Muthu unpacks what that feeling really is, drawing on neuroscience and decision-making research to show how intuition is shaped by pattern recognition, emotional tagging, and physical signals built through experience.
Muthu shares how he has seen this play out in practice, and explains when gut instinct can be trusted, when it should be challenged, and how to use it professionally alongside evidence and analysis. Rather than positioning data and intuition as opposites, he introduces a practical framework for using both together, especially when they appear to conflict.
This session is for Business Analysts, project professionals, and change leaders working in complexity and ambiguity. The goal is for attendees to leave with a fresh perspective on decision-making, a stronger understanding of why instinct matters, and practical ways to sharpen their judgment, spot hidden risks earlier, and trust their expertise with greater confidence.