Delvin Fletcher

Delvin Fletcher

Delvin Fletcher joined IIBA as President and Chief Executive Officer in January, 2020 and serves our dynamic, global organization of members, volunteers and partners in more than 100 countries. He holds an undergraduate degree in Industrial Engineering from the University of Toronto and is both a Professional Engineer (P. Eng) and a Certified Management Consultant (CMC). Prior to joining IIBA, Delvin was CIO of Chartered Professional Accountants of Ontario where he led digital transformation in a complex membership and regulatory not-for-profit.

He spent his early professional years with KPMG Management Consulting serving on strategy, marketing, technology and operations projects in North America and EMEA.  He has served in leadership roles with both multinationals and high growth privately held companies, including SAP and Shred-it International as well as entrepreneurial ventures, interim leadership roles and not-for-profit organizations, including Ethoca Limited, where he was CIO and Xchange Technology Group where he was COO responsible for global IT, HR, operations and professional services.

Presentation: A THIRD WAY: How business analysis helps us navigate the threats and opportunities of AI.

So much of the generative AI discussion and debate is at the extremes – either wild optimism or profound concern. What if there is a better way – a third way to help us think and respond well as professionals? One that doesn’t ignore threats or opportunities but tries to put both in perspective as we look to the next chapter of our work. I’m looking forward to sharing some of what I’ve been learning over the past 2 years and how I think business analysis can help.