CHAIR | IIBA BOARD OF DIRECTORS
Jon Buttriss
Jon Buttriss is a recognised leader in public sector digital transformation, learning and development, and leadership innovation. With decades of experience spanning startups, government organizations, and not-for-profits, Jon is known for delivering complex transformation programs while fostering collaborative, results-oriented partnerships.
As Chair of the International Institute of Business Analysis (IIBA), Jon is helping shape the global future of business analysis and championing the integration of AI and digital content to advance professional standards and practices worldwide.
In his work with the States of Guernsey, Jon led a high-impact transformation that safeguarded over £630 million in annual revenue by embedding agile, governance and BA principles into the strictly regulated areas of Income Tax and Social Security.
Jon’s leadership journey includes roles as CEO of BCS Learning & Development, where he pioneered initiatives such as BA Apprenticeships and the Advanced BA Diploma. He has experience of turning round many businesses and startups. He is also experienced enough to remember what it was like to fly round the world with paper tickets and no phone.
Driven by a passion for mentoring and continuous improvement, Jon’s leadership philosophy centres on lifelong learning, innovation, and empowering people to succeed in rapidly evolving environments.
Wellington Presentation: The journey of a failed Business Analyst
In an era where AI is mastering art, video, research, programming, and even resume building, original content creation nears net‑zero cost. Much like the robots that transformed manufacturing in the 1980s, AI now threatens to reshape knowledge work at scale.
Jon brings decades of experience leading Business Analysts (BAs) and Product Managers (PMs) across startups, public and not for profit sectors. He’s guided successful business exits and led major transformations. He’s also learned the lessons of failure, rigorously analysing why initiatives fall short.
While there’s no silver bullet, Jon’s blend of hard‑won lessons and strategic insight equips teams to be recognized and valued. He shares both successes and setbacks to help BAs and PMs align with AI‑driven realities and ensure their roles remain indispensable.
The rise of AI poses both a critical challenge and opportunity for practice and portfolio leaders. Developing the next generation of analysts means empowering them to adapt, lead change, and excel in a workplace where AI handles routine tasks and humans bring context, creativity, and strategic thinking.
Auckland Presentation: Historic Failures and Future Instruments
Artificial intelligence is reshaping how governments and large-scale organisations yet many still struggle with inequity, inefficiency, and the invisibility of outcomes. In the public sector, these challenges carry particular weight as systems and models affect real lives.
As Chair of IIBAs board of directors, and a transformation lead in public sector IT, Jon operates at the intersection of predictive analytics and community focused outcomes. His passion is ensuring that AI systems are efficient and ethical.
Jon will reflect on past failures, and how lessons learned can inform stronger, more equitable AI today. Introducing emerging tools/instruments that have the potential to empower teams to build AI-systems that serve communities with clarity, fairness, and accountability.
Sydney Presentation: Be Brief. Be Bright. Be a BA
In an era where AI can derive skills in seconds, the most valuable traits in business analysis are not found written on your CV (especially if AI wrote it for you). Join Jon, public sector transformation leader and Chair of IIBA on a rapid skate through traits to success in your career, practice, and leadership.
- Curiosity meets judgement: How to thrive in a world of social AI and data overload
- Authentic influence: The art of being yourself and still driving outcomes
- The traps that cause failure, the triggers that may lead to success.
- The human advantage: What AI can’t do (and never will)
Cut through the noise, lead with intent, be the difference