Mark Keith

Mark Keith

Position: Senior Business Analyst
Company: New Zealand Transport Agency

Biography
With the motto “delivering success”, Mark Keith is an engaging facilitator and experienced Senior Business Analyst having worked for the last 10 years across large agencies such as Ministry of Education, NZ Police and is currently with NZ Transport Agency.
He is a mentor and guest speaker for the Master of Professional Business Analysis (Wellington ICT Graduate School) and has recently established Mark Keith Consulting, a boutique consultancy firm dedicated to offering BA training and business analysis services to corporate and public. Mark is an accredited Investment Logic Map facilitator and is an ICAgile Certified Professional.

In this quick bite I teach the importance of being adaptive, open to change and focussing on the outcome. I recount some actual work assignments that tested me in this, their challenges and how I came to a successful outcome.

BABOK V3 Alignment:

Business Analysis Planning and Monitoring

• Plan Business Analysis Approach
• Plan Stakeholder Engagement

Elicitation and Collaboration

• Prepare for Elicitation
• Conduct Elicitation
• Confirm Elicitation Results
• Communicate Business Analysis Information

Strategy Analysis

• Analyse Current State
• Define Future State
• Assess Risks
• Define Change Strategy

Solution Evaluation

• Measure Solution Performance
• Assess Solution Limitations
• Assess Enterprise Limitations
• Recommend Actions to Increase Solution Value