BUSINESS ANALYST, AGILE COACH | ENDAVA
Natalia Curusi
With over 20 years of experience in software delivery, Natalia Curusi is a seasoned expert in Agile Transformations, Delivery Optimisation, and Systems Thinking. Her multidisciplinary background spans Software Development, Project Management, Service Management, and Enterprise Agile Coaching.
As an Agile Coach at Endava, Natalia leads Endava’s Agile Community and transformation initiatives across the Asia Pacific region, helping clients improve business agility and streamline the delivery pipeline—From Ideation to Production. Her systems thinking approach focuses on removing impediments and reducing waste to enable continuous improvement. She is also a dedicated mentor and facilitator, known for creating safe, collaborative learning environments.
Presentation: Metrics that Matter : How Do We Use Product Value Flow to Eliminate Waste
In this dynamic business landscape, understanding the right metrics can make all the difference in optimising Product Value Flow and minimising waste.
This presentation explores the role of metrics in Agile environments, focusing on how to identify, measure, and leverage the metrics that truly matter.
Takeaways:
- Visualise the Value Stream: Employ value stream mapping to connect metrics to real flow
- Not All Metrics Are Equal: Learn how to distinguish vanity metrics from value-driving metrics
- Value Flow and Predictability Over Velocity: Shift the focus from how fast teams deliver (velocity) to how predictable we are how we deliver value
- Measure What Matters to the Customer: Prioritise outcome-driven metrics over output-based metrics
- Metrics Should Enable Conversations, Not Control: Use metrics as a facilitation tool, not a weapon