MANAGER, DELIVERY EXPERIENCE | COLES GROUP
Sheila Broadley
With 25 years of experience in Business Analysis, Sheila Broadley is a seasoned practitioner and thought leader. An early recipient of the CBAP certification under BABOK v2, Sheila has shaped BA practices across major organisations in the UK and Australia. She has previously co-presented at IIBA conferences on The BA Fast Track and on the evolution of delivery methodologies. Sheila brings a deep understanding of BA techniques and is especially passionate about what she describes as ‘the BA basics’.
Presentation: The Lost Art of Use Cases
The Lost Art of Use Cases revisits one of the most foundational – yet often overlooked – techniques in Business Analysis. Once the go-to method for capturing functional requirements, use cases have faded from common use in favour of user stories, especially as agile practices have taken hold. But are we losing something valuable in the process?
This session reflects on their decline and argues for their ongoing relevance in Business Analysis. In this session, Sheila reflects on the early days of her career, when Ivar Jacobson’s use cases were essential BA tools. She’ll walk through both use case diagrams and fully developed use case narratives, demonstrating their versatility and how they can enhance clarity, support your analysis and align stakeholders.
Purpose: To reintroduce use cases as a practical, relevant and timeless technique still valuable today.
Key Takeaways:
- Understand what use cases are, and how they differ to user stories
- Understand the core structure and purpose of use case diagrams and detailed use cases.
- Understand how to use them at various points in the analysis journey