BUSINESS ANALYSIS MANAGER, FINANCIAL CRIME OPERATIONS | NAB
Igor Arkhipov
Igor’s BA career started more than a decade ago in the basement of a multi-apartment building where he was a part of an indie advertising firm.
Since then he’s been a BA and a BA team manager in multiple organisations, including being a practice manager in a cybersecurity organisation, a head of business analysis in consulting, and a manager for a delivery practice in fintech.
Igor is a founder of Analyst’s Corner, an IIBA Endorsed education provider which focuses on liberating the BA education: leveraging peer-learning and affordable paid options for anyone interested in business analysis.
https://www.analystscorner.org/
Presentation: Business Analysis as a Service
In this talk, we’ll dive into the unique challenges of managing a business analysis practice within an enterprise. While individual BAs are focused on driving change as a part of their assigned projects, the BA practice as a whole plays a broader role of delivering consistent, high-quality analysis services across the business. But what does it really take to manage a practice like this effectively? And how can one ensure reliable service delivery and quality at scale?
Drawing on his experience leading BA practices across cybersecurity, consulting, fintech, and most recently at one of Australia’s big four banks, Igor will share practical insights. He’ll walk through finding the practice’s purpose, setting up a BA service catalogue and internal practice processes that support consistency and quality across the board.
Key takeaways:
- Key components of a functioning BA practice
- BA service catalogue as a tool to manage expectations, retain knowledge, and drive professional development
- Processes and tools for continuous improvement