Triveni Gajbhiye


Business Analyst – Project Direction and Client Liaison at Illuminance Solutions

Triveni is a result oriented professional boasting overall 6 years of qualitative experience in multiple functions, industries and geographies. Working as a Business Analyst from past 3 years. Triveni has a unique blend of information technology and well-rounded experience and deep insights into business operations and mindsets.

Licenses ,Certifications & Technology: Business Analysis Essential Modelling skills and Techniques, Business Analysis Fundamentals, Microsoft: Dynamics 365 Fundamentals (CRM)

Projects: Application development, Chatbots and CRM Solution Implementations.

Sector Experience: Banking, Insurance, Telecom, Not for Profit & Disability Sector.

Presentation: A door to systematic thinking

Design thinking is used by the world’s leading corporations and adopted by the world’s greatest universities. It is a process or a systematic approach to thinking that focus on finding a solution
You can solve any problem with an innovative step by step approach, and you can design new methods while searching for solutions.

Although there are different approaches to the design thinking method, the Hasso Plattner Institute of Design at Stanford University, presents a 5-stage design thinking model. This stands out as the most common, most well-known design thinking model:

  1. Develop empathy
  2. Define the problem
  3. Ideate
  4. Create prototype
  5. Test and learn

It is a five-step human-centered process for tackling complex problems. It all comes down to figuring out what your users want and then fixing the problem for them. You may build products and services that assist your users by using this human-centered design approach.

Multiple assessments and analyses are part of the design thinking process. Furthermore, the process continues even after the deliverable has been completed.
Businesses evaluate outcomes based on customer input to ensure that the end user has the best possible experience with the product.

It is not easy to shake and change the patterns of thinking that have been settled over the years and solidified by experiences. Design thinking will find new ways helps to continually improve understanding of clients and increase productivity by bridging gaps in subsequent outputs.